Support



imageimage

Fix issues or refresh content with our team of experts available 24/7.

Here at Fenomena, our priority is to help our clients get the most out of their online store. Our team of experts is available 24/7 to fulfill your requests in the shortest time possible. Whether you have a question, need to fix an issue, want to refresh your content or add a new feature, our support service helps you adapt to the changing marketplace and to continuously enhance your ecommerce site while you run your business.

Why is our support service different?

  • Unused time can be spent on professional services.
  • Prioritized support and Service Level Agreements.
  • Dedicated account manager.
  • Free estimates.
  • Mentoring

What is the difference between the support and maintenance service ?

Our support service enables you to have our technical team at your hands ready to respond to inquiries, software issues or to refresh the content of your online store. Basically all unplanned tasks will count as support or professional hours. The maintenance service consist of proactive and routine activities designed to maintain your site running smoothly at all times, such as plug-in updates, backups, uptime monitoring and security scans, among others.

Let’s start a conversation!



Canada

888 Wellington, Suite 405

Montreal, Qc
Canada H3C 0N1

1 (438) 998 5221
info@fenomenaagency.com


stay connected!

Belisario Fenomena Agency 1 (438) 998 5221 info@fenomenaagency.com